Last updated: January 2026
By accessing and using the claxonbyzq website and e-commerce analytics platform services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") constitute a legally binding agreement between you and claxonbyzq SARL ("Company", "we", "us", or "our").
If you do not agree to abide by the above, please do not use our services. Your continued use of our website and services constitutes your acceptance of these Terms and any modifications thereto.
claxonbyzq SARL is a company registered in Luxembourg with the following details:
claxonbyzq provides e-commerce product performance analytics platforms and related services to help retailers optimise their online business operations. Our services include but are not limited to:
By using our services, you agree to:
To access certain features of our platform, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security.
If you subscribe to our paid services, you agree to pay all applicable fees as described in your service agreement. Payments are due according to the billing schedule specified in your subscription plan. We reserve the right to suspend or terminate services for non-payment.
The claxonbyzq platform, including its design, functionality, content, and underlying technology, is protected by copyright, trademark, and other intellectual property laws. All rights, title, and interest in and to our services remain the exclusive property of claxonbyzq SARL.
You are granted a limited, non-exclusive, non-transferable licence to use our services solely for your business purposes in accordance with these Terms. You may not:
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
We strive to maintain high service availability, but we do not guarantee that our services will be available at all times. We reserve the right to modify, suspend, or discontinue any part of our services with reasonable notice to users.
To the fullest extent permitted by applicable law, claxonbyzq SARL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of our services.
Our total liability to you for all claims arising out of or relating to these Terms or your use of our services shall not exceed the amount you have paid to us for the services in the twelve (12) months preceding the claim.
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our services will be uninterrupted, error-free, or completely secure. You use our services at your own risk.
You agree to indemnify, defend, and hold harmless claxonbyzq SARL and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of our services or violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of Luxembourg, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Luxembourg.
We encourage you to contact us directly to resolve any disputes. If we cannot resolve a dispute through direct communication, any legal proceedings must be brought in the appropriate courts of Luxembourg.
Either party may terminate this agreement at any time with appropriate notice. We reserve the right to suspend or terminate your access to our services immediately if you violate these Terms or engage in conduct that we determine to be harmful to our business or other users.
Upon termination, your right to use our services will cease immediately. Provisions of these Terms that by their nature should survive termination shall remain in effect, including but not limited to intellectual property rights, limitation of liability, and governing law.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
These Terms, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and claxonbyzq SARL regarding your use of our services.
If you have any questions about these Terms of Service, please contact us:
These Terms of Service were last updated in January 2026.